Shipping

• Delivery across Jamaica within 24 to 48 hours.
• Delivery fees vary by parish.
• Orders placed after 4 pm are processed the next day.

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Returns

Due to the nature of cigars, returns are only accepted if:
• The product arrives damaged
• The incorrect item was delivered

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Return Conditions

• Item must be unused and in original packaging
• Issues must be reported within 24 hours of delivery
• Photo or video evidence is required

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Refund Process

• Approved refunds are issued within 5 to 7 business days
• Store credit may be offered depending on the item