1. Do you offer island-wide delivery?

Yes, we deliver across Jamaica within 24 to 48 hours.

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2. Are all cigars authentic?

Absolutely. All cigars are sourced from trusted suppliers and verified brands.

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3. How do I store cigars after purchase?

We recommend using a humidor. If you need guidance, we can recommend affordable starter options.

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4. What payment methods do you accept?

We accept cash, bank transfer, and approved digital payment methods.

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5. When will the lounge officially open?

We are completing preparations at 4 Goodwind Park Road, Kingston 4. Members and subscribers will get early access to updates.

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6. How do I become a member?

You can apply through our Membership page. All applications are reviewed due to limited space.

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7. What if I’m new to cigars?

That’s perfectly fine. We guide all customers on selection, flavour notes, and pairing.

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8. Do you host private events?

Yes, starting upon lounge launch. Members receive priority booking.

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9. Are refunds available?

Refunds are handled based on product condition and our return policy below.